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Understanding the Customer Portal & Document Uploads

A guide to using the HubSpot-powered SBGI customer portal for tracking services and submitting documents.

The SBGI Customer Portal is your one-stop hub for communication and deliverables.
From your portal, you can:

  • Upload required business documents securely.
  • View updates from your assigned CPA or attorney.
  • Track service milestones and project completion.
  • Communicate directly with your SBGI team.

Tips for Success:

  • Upload PDFs or scanned documents only.
  • Use clear file names (e.g., “2024 Financials – ABC LLC”).
  • Check your portal weekly for updates or next steps.